UX/UI Design
Fanhub Mobile Ticketing App
Defining the problem
Fan Hub and Ticket Management are two of the most critical areas of our frontend user experience. Where special offers and purchases that a fan has made are displayed. Ticket Management allows the fan to take actions such as purchasing guest tickets or accessing their barcodes. It is important that users are able to navigate through both flows quickly and easily to access their event details, seating information and entry instructions.
More consistent UI throughout the app.
Along with rolling out these new designs, we achieved some important design milestones and best practices within our Design System. These included designs that we were able to incorporate into our design process, as well as making an impact on future design development, flow, and the usability of the Experience digital product.